Provide claims support, including claim settlement advice, negotiation with insurers and loss adjusters to get the your compensated fairly in the reasonable time framework.

Our Claims Department is dedicated to providing you with a seamless service. With dedicated teams staffed with trained claims professionals with specialist knowledge in key areas including motor and property/liability claims, it couldn’t be simpler getting in touch to tell us about any incident that has occurred.

We consult to you throughout the life of a claim from inception to regular review, settlement and conclusion. We combine our technical ability, negotiation skills, our reputation and an intimate understanding of your policy to ensure potentially complex issues are appropriately managed.

For our corporate clients, we provide as part of our service:

  • A dedicated Claim Team to agree and arrange service standards and processes with you.
  • A pre-appointed Loss Adjustor – who will meet with you pre-loss to ensure they understand your business and insurance programme long before a claim.
  • Periodic Claims Updates and Review Meetings
  • Challenge of insurer claims reserving, to proactively protect your claims experience.

These strategies and capabilities ensure a full claims management service – from incident recording and response/acknowledgement through to resolution.